89bd Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how 89bd collects, stores, and uses your information.
Introduction and Scope
89bd ("we", "our", or "platform") is an online entertainment and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") provides a detailed description of how personal information of users of our website https://89bd.cam is collected, processed, stored, and protected.
By registering on our platform or using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.
89bd places the highest importance on user privacy. We never use your information in an unauthorized manner and do not sell it to third parties. This policy ensures your rights over your information.
Types of Information Collected
We collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- Email address
- Residential address and district
- National ID number (for age verification)
2.2 Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Usage Information
- Login date, time, and session duration
- Gaming history and betting records
- Preferred game categories and providers
- Promotional offer usage records
2.4 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Cookies and session data
How Information Is Collected
89bd collects your information in the following ways:
3.1 Direct Collection
You provide information directly during account registration, the identity verification process, at the time of deposits or withdrawals, and when contacting our customer support team.
3.2 Automatic Collection
Technical information is collected automatically during your activity on our platform. This includes information gathered through cookies, web beacons, and log files.
3.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may sometimes verify information through trusted third-party service providers.
Purpose of Using Information
We use your information for the following purposes:
- Creating, managing, and securing your account
- Processing and verifying financial transactions
- Age verification — ensuring services are available only to those aged 21 and above
- Providing customer service and support
- Preventing fraud, money laundering, and unauthorized access
- Creating a personalized gaming experience
- Sending promotional offers and bonuses (with your consent)
- Responsible gaming monitoring and support
- Fulfilling legal obligations
- Improving platform performance and security
We will never use your information beyond the purposes stated above. If there is a need to use your information for any new purpose, we will obtain your prior consent.
Sharing Information with Third Parties
89bd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Necessary information is shared with contracted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technology services. These partners are obligated to comply with our privacy policy.
5.2 Legal Requirements
Information may be provided in compliance with applicable law in cases of court orders, requests from government regulatory bodies, or other legal obligations.
5.3 Security and Fraud Prevention
Limited information may be shared with relevant third parties for the purpose of protecting platform security, detecting fraud, and preventing illegal activity.
5.4 Business Transfer
If a business merger, acquisition, or asset transfer occurs for any reason, user information may be transferred. In such a case, we will notify you in advance.
Cookies and Tracking Technologies
The 89bd website uses cookies and similar tracking technologies that improve your browsing experience and ensure the functionality of the platform.
6.1 Essential Cookies
These cookies are essential for the basic operation of the platform. They are used for session management, storing login state, and security features.
6.2 Analytics Cookies
These cookies are used to analyze usage patterns on the platform and to improve services. The collected information is processed in an anonymous form.
6.3 Cookie Controls
You can control or reject cookies from your browser settings. Please note, however, that rejecting certain cookies may cause some platform features to not work properly.
Data Security Measures
89bd adopts industry-standard technical and organizational measures to ensure the security of your information:
- SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Control: Only authorized personnel can access the necessary information.
- Regular Audits: Regular system audits are conducted to identify security vulnerabilities.
- Firewall Protection: Advanced firewall and intrusion detection systems are in place.
- Staff Training: All staff receive regular training on data protection.
However, no method of transmitting information over the internet or electronic storage is completely secure. Even with our best efforts, absolute security cannot be guaranteed.
Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Active account information: for the full duration that the account remains active.
- Transaction records: for the period determined by financial regulatory requirements.
- After account closure: for the time required by legal and regulatory obligations.
- Dispute resolution: until the relevant dispute is fully resolved.
After the designated period, your information is securely deleted or anonymized.
Your Rights
You have the following rights over your information, and 89bd respects these rights:
9.1 Right of Access
You may request a copy of any information we hold about you.
9.2 Right to Rectification
If your information is incomplete or incorrect, you may request a correction.
9.3 Right to Erasure
In certain circumstances you may request deletion of your personal information, although some information may need to be retained due to legal obligations.
9.4 Right to Object to Processing
You may object to the use of your information for marketing purposes and we will stop doing so immediately.
9.5 Withdrawal of Consent
You can withdraw your consent at any time. However, the validity of any processing carried out before the withdrawal of consent will remain unaffected.
To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.
Protection of Minors
89bd provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors.
Age verification is mandatory at the time of registration. If it is confirmed that information from a minor has been collected, we will delete it immediately and suspend the associated account.
If you believe a minor is using our platform, please contact us.
Policy Changes
89bd reserves the right to update this privacy policy at any time. In the event of any significant changes, we will:
- Send a notification to your registered email;
- Clearly announce the changes on the website;
- Update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes will be considered your acceptance of the new policy. You are advised to review this page regularly.
Contact Us
If you have any questions, requests, or complaints regarding this privacy policy, please contact us. Our dedicated support team is available in Bengali 24/7.
Email: [email protected]
Live Chat: Direct support in Bengali is available 24/7.
We aim to respond to your request within 30 days of receiving it.