Frequently Asked Questions
89bd FAQ — all answers in one place
From opening an account to bKash deposits, bonuses, cricket betting, slots and safe gaming — find detailed information on all of these on this page.
This FAQ page has been created for the convenience of 89bd users. It provides clear and detailed answers to the most common questions from Bangladeshi players. You will find answers below on account registration, transactions, game rules, bonus terms and responsible gaming. If you cannot find the answer to your question, our 24/7 Bengali support team is always ready to help.
Account and Registration
To open an account at 89bd you need an active mobile number, a valid email address and your full name. The registration process is simple and can be completed within a few minutes. Please provide accurate information to avoid any issues with transactions in the future.
No, only one account per user is allowed at 89bd. Creating multiple accounts may result in all accounts being suspended and balances being forfeited. This policy is strictly enforced to ensure a fair playing environment.
Use the "Forgot Password" option on the 89bd login page. Enter your registered email or mobile number and a verification code will be sent to you. Enter the code and set a new password. If you have trouble, contact our 24/7 live chat support.
Before a withdrawal, 89bd may verify your identity. You will need to submit a clear photo of your National ID or passport along with a selfie. Verification is usually completed within 24 hours. Once verified, you will not need to do it again.
Deposits and Withdrawals
Deposits from bKash to 89bd are generally credited to your account instantly. Occasionally it may take a few minutes due to network or banking system delays. If you do not receive your deposit within the expected time, please contact the support team.
The minimum deposit at 89bd is ৳300 and the minimum withdrawal is ৳500. These limits apply to all payment methods including bKash, Nagad, Rocket and bank transfer.
After submitting a withdrawal request at 89bd, you will generally receive your funds within 10 to 45 minutes. During peak hours or due to verification processes it may occasionally take a little longer. Every withdrawal request is processed carefully by our team.
Yes, both Nagad and Rocket can be used for deposits and withdrawals at 89bd. Bank transfer is also supported. The minimum deposit is ৳300 for each method. 89bd accepts all popular Bangladeshi mobile banking methods for easy and fast transactions.
89bd does not deduct any transaction fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply a small charge according to their own policy. It is a good idea to check your provider's charges before making a transaction.
Games and How to Play
To bet on BPL or any other cricket match, log in to 89bd and go to the Cricket section. Select a match, place your bet on your preferred market and set your stake. Once your bet is confirmed, any winnings based on the match result will be credited directly to your account.
Yes, live in-play betting is available at 89bd. You can bet at real-time odds on BPL, IPL, T20 World Cup and other international cricket matches. Odds change from moment to moment during a match, so it is important to make decisions at the right time.
RTP (Return to Player) measures what percentage of bets a game returns on average over the long term. RTP varies across games from different providers at 89bd. To find the RTP of a specific game, check that game's information section or ask support.
Yes, 89bd is fully mobile-friendly. You can play seamlessly through a browser on both Android and iOS devices. Slots, live casino and cricket betting — all sections are fully functional on mobile. No separate app download is required.
89bd offers live casino games from world-class providers including Evolution Gaming and Ezugi. These games are run by real dealers and streamed in real-time video. Game results are completely spontaneous and fair play is ensured.
Bonuses and Promotions
A 100% welcome bonus is available on your first deposit at 89bd, up to ৳5,000. For example, if you deposit ৳2,000 you will receive an additional ৳2,000 as a bonus. The wagering requirement for this bonus is 20 times.
Wagering requirement means you must place bets totalling a specified multiple of the bonus amount before you can withdraw it. A 20x wagering requirement at 89bd means that if you receive a ৳1,000 bonus, you must wager ৳20,000 before withdrawing.
The 89bd VIP program has four tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). You can reach higher tiers through regular play and enjoy greater benefits.
89bd runs special promotional offers from time to time, which may include a referral program. To find out about current offers, check the Promotions section or contact the support team. Visit the site regularly for updates on new offers.
Depending on the bonus terms and conditions, there may be restrictions on using the bonus in certain games or game categories. Bonuses can generally be used on slots and casino games. Check the bonus details or the terms and conditions page for specific conditions.
Security and Responsible Gaming
89bd is a safe and reliable platform. All data and transactions are protected through SSL encryption. Your personal and financial information is never shared with third parties.
Yes, 89bd provides 24/7 live chat support in Bengali for Bangladeshi players. You can contact our support team at any time for any issue, question or assistance. Support is also available by email.
Yes, 89bd places the highest importance on responsible gaming. You can set daily, weekly or monthly deposit limits. You can also request a temporary or permanent account break if needed. Visit the Responsible Gaming page for more details.
If you feel that gaming is getting out of control, contact the 89bd support team to request self-exclusion. It is possible to close your account for a set period or permanently. This is an important step for your protection.
Yes, 89bd is for players aged 21 and above only. Age is verified at the time of account registration and access by minors is strictly prohibited. We are firmly committed to protecting minors.
89bd believes gaming is for entertainment only — not as a source of income. If you feel concerned about your gaming, contact the 89bd support team immediately or follow the guidance provided on the Responsible Gaming page. Your wellbeing is our highest priority.
Still have questions?
Our Bengali support team is available 24 hours a day — ready to respond immediately to any issue.